Frequently Asked Questions
Alex M
Last Update 3 years ago
How do AgentGo and Facebook work together?
AgentGo is a certified partner of Facebook (Meta for Business). We follow all rules and regulations of Facebook therefore the platform is eligible to create, manage and optimize ads for you.
Why AgentGo is better than the Facebook Manager?
Facebook is a powerful platform built to fit the needs of any business. Therefore, it has an overcomplicated interface and lots irrelevant to real estate tools. Given so many options and capabilities, many agents are either forced to learn from their mistakes or waste money and time. AgentGo is explicitly built for Real Estate where you don’t spend time on learning and testing, just run successful and effective ads.
I don’t have any experience with Facebook Ads Manager at all. Do I have to worry?
Not at all. We’ve created AgentGo with simplicity in mind. Every step and every button is designed to keep the process as simple as possible for non-technical users.
Do I need to pay for Facebook Ads myself?
Yes. Facebook will charge your card directly. You have full control over your daily and monthly spend.
What do I need to run successful ads?
AgentGo has everything you need to start a conversation with potential customers. But we still need to convert them. Therefore we highly suggest following up with all your leads: text messages, emails, phone calls. Connect your lead generation campaigns with a CRM.
Of course, people judge a book by its cover, so make sure you have updated and consistent social media and website.
Do I need a website to start advertising?
We don’t require a website to launch your first ads, but highly suggest you create one.
Can I contact support if I have any troubles?
Of course! To provide a top-notch customer experience, we have an online chat handy right on the platform - our success team will be happy to assist you.
I have suggestions on how to improve the platform. Who should I contact?
Our team is constantly trying to add new features to AgentGo and we have a designated page where you can submit your feedback and suggestion
Can I cancel my subscription anytime?
Absolutely! No need to contact support or write an official letter - simply visit the Subscription Page and click “Unsubscribe”
Do you provide refunds?
Due to the nature of digital products, AgentGo subscriptions are non-refundable, and AgentGo will not prorate any fees paid for a subscription that is terminated before the end of its term.
If you cancel your subscription in the middle of its term, you will still be able to use AgentGo until the end date.
Help! My ads are not generating any leads/cost per lead is too high. What should I do?
There can be several problems with your ad - please schedule a call with us and we will be able to help you out.